We are seeking a knowledgeable and personable Budtender to join our team. The ideal candidate will provide exceptional customer service, educate customers about our products, and ensure a welcoming shopping experience. This role involves assisting customers with their selections, managing sales transactions, and maintaining the cleanliness and organization of the retail space. Previous retail or supervisory experience, upselling and familiarity with POS systems, especially in a cannabis space is a plus. The Budtender plays a vital role in fostering customer loyalty and promoting our product in a professional manner.

KEEP 100% OF YOUR TIPS AS A BUDTENDER! 

What You’ll Do

• Greet customers warmly and provide knowledgeable assistance regarding our product range.
• Operate POS systems efficiently for sales transactions, including cash handling and cashiering duties.
• Conduct product demos to educate customers about different products and their benefits.
• Upsell additional products or accessories to enhance customer satisfaction and sales volume.
• Maintain proper merchandising standards, including stocking shelves and organizing displays.
• Ensure the retail area is clean, organized, and well-stocked at all times
• Assist with inventory management and stock replenishment
• Provide excellent customer service by addressing inquiries via phone or in person with professionalism and courtesy.
• Supervise or assist in supervising staff when necessary, ensuring smooth store operations.
• Promote a positive shopping environment through effective communication skills and friendly demeanor.
• Other duties may be assigned to help meet business needs.

Qualifications

• High School Diploma or equivalent required.
• Must be at least 21 years of age or older.
• Strong communication skills, including phone etiquette and customer engagement
• Experience in retail sales, upselling, merchandising, and stock management
• Supervising experience is preferred but not required; leadership qualities are a plus
• Ability to perform product demos confidently to educate customers about product features and        benefits
• Basic math skills for handling cash transactions accurately
• Excellent customer service skills to create a welcoming atmosphere
• Previous experience in a highly regulated cannabis atmosphere or retail environments is preferred but not mandatory
• Ability to multitask effectively in a fast-paced setting while maintaining attention to detail

**About Us:**
Urb Cannabis is dedicated to providing top-quality cannabis products in a welcoming and professional environment. Our New Buffalo location offers a diverse selection of products to meet the needs of our customers. We are looking for enthusiastic and detail-oriented individuals to join our team as Inventory / Deli Associates.

**Job Description:**

**Responsibilities:**
- Accurately manage and organize inventory to ensure all products are accounted for and correctly displayed.
- Assist in receiving shipments, verifying accuracy, and stocking shelves in accordance with company procedures.
- Maintain a clean, organized deli counter while adhering to safety and health standards.
- Provide excellent customer service by effectively communicating product knowledge and assisting customers in making informed purchasing decisions.
- Operate deli equipment and prepare products for sale, ensuring compliance with preparation guidelines.
- Collaborate with team members to maintain an efficient work environment and support operational goals.
- Process transactions accurately using point-of-sale systems while maintaining a high level of customer service.
- Monitor and report any discrepancies, damages, or expired products to management to ensure inventory accuracy.

**Qualifications:**
- Prior experience in a retail or inventory-focused role is highly preferred.
- Strong attention to detail and organizational skills.
- Excellent customer service and communication skills.
- Ability to work collaboratively in a fast-paced environment.
- Must be at least 21 years old in compliance with local regulations.
- Ability to lift and move products weighing up to 50 pounds.
- Basic understanding of cannabis products is a plus, though not required.

**Benefits:**
- Competitive hourly wage.
- Employee discounts on products.
- Opportunities for professional growth and development.
- Friendly and inclusive work environment.

Urb Cannabis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are passionate about the cannabis industry and have an eye for detail, we would love to hear from you!

We are seeking a knowledgeable, friendly, and customer-focused retail associate to join our team in a fast-paced cannabis dispensary environment. This role is ideal for someone who enjoys helping others, thrives in a service-driven setting, and is committed to providing a welcoming, professional experience for every guest. Full-time and part-time opportunities are available, with flexible scheduling across all shifts.

What You’ll Do

• Greet customers warmly and provide attentive, professional service
• Assist guests in selecting products based on their preferences, needs, and level of experience
• Share product knowledge in a clear, accurate, and responsible manner
• Process sales transactions efficiently and accurately
• Maintain a clean, organized, and inviting sales floor
• Support product restocking, merchandising, and inventory organization
• Follow all company policies, compliance requirements, and applicable regulations
• Handle customer questions and concerns with patience and professionalism
• Work collaboratively with team members to ensure smooth daily operations

What We’re Looking For

• Strong customer service and communication skills
• Ability to create a positive, respectful, and inclusive guest experience
• Comfort working in a retail environment with sales goals and performance expectations
• Attention to detail and accuracy in transactions and product handling
• Reliability, punctuality, and a team-oriented mindset
• Willingness to learn product information, compliance procedures, and store systems
• Ability to remain professional in a dynamic, fast-paced setting

Preferred Qualifications

• Previous experience in retail, hospitality, or customer service
• Experience in a dispensary or cannabis retail environment is a plus
• Familiarity with point-of-sale systems and cash handling
• Basic knowledge of cannabis products, strains, and consumption methods

Schedule and Work Environment

• Full-time and part-time positions available
• Flexible shifts, including mornings, evenings, weekends, and holidays as needed
• Work is performed in a retail dispensary setting

What We Offer

• Competitive hourly pay
• Tips
• Flexible scheduling options
• Supportive team environment
• Opportunity to grow in a professional cannabis retail setting

Additional Information

Applicants must be able to meet any age, licensing, and compliance requirements applicable to the position and location. We value professionalism, customer care, and a commitment to providing an excellent experience for every guest.